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Terms of Sale and Use

Effective date: November 8, 2026

Welcome to Sarah Lilly's. By using https://sarahlillys.com or placing an order, you agree to these terms. We have tried to keep them friendly and clear. If something is confusing, call or text us at 701-721-7965 or email our contact form (sarahlillys.com/contact).

About us

Sarah Lilly's is located at 18314 Argyle Park Trace, Richmond, Texas 77407, USA. We sell freeze dried novelty candy and treats and freeze dried teas online and by local pickup. We are named in memory of a baby, Sarah Lilly, and a portion of proceeds goes to NORD (National Organization for Rare Disorders).

Using the site

Please use the site honestly and lawfully. Do not try to break, overload, or get unauthorized access to the site, and do not use it to send spam or harmful content. We may limit or end access if the site is misused.

Accounts

You may create an account with your name, email, and a password. Keep your password private and let us know if you think someone else has used your account. You are responsible for activity under your account. Please give us accurate information. To learn how we handle your information, see our Privacy Policy.

Product information

We do our best to make product names, descriptions, and photos accurate. Colors, shapes, and sizes of handmade-style and freeze dried items can vary a little, and a photo may not match exactly what you receive. If you spot a mistake, please tell us.

Pricing and availability

Items may be out of stock, and prices may change at any time. We may cancel or limit an order if an item is unavailable or a price was shown in error, and if that happens we will refund any payment you made. No sales tax is currently charged; if that changes, we will show it at checkout.

Orders and payment

Payment is made online through our secure payment partners (credit/debit cards and Venmo). We never see or store your card numbers. Placing an order is an offer to buy, and it is accepted when we confirm it. We may contact you if there is a problem with your order.

Shipping and pickup

Delivery times are estimates and carriers can run late.

Returns and Refunds

Because our products are food, we cannot accept returns. We do stand behind every order: if something arrives damaged, incorrect, missing, or not as it should be, contact us within 14 days of delivery and we will replace or refund it. Full details are in our Returns & Refunds Policy.

Allergens and food safety

Our products may contain or be handled near common allergens. If you or someone you are buying for has a food allergy or sensitivity, please contact us before ordering so we can answer your questions. Read all labels and packaging. For more, see our Health and Food Disclaimer.

Health information

Nothing on this site, on packaging, or in our chat assistant is medical advice. Product names such as "Elderberry Immunity Tea" describe flavor, ingredients, or traditional use and are not health claims. Please read our Health and Food Disclaimer.

Limitation of liability

We work hard to provide safe, quality products and a reliable site, but the site and products are provided "as is" to the extent allowed by law. To the fullest extent the law allows, Sarah Lilly's is not liable for indirect, incidental, or consequential damages from using the site or products, and our total liability for any claim is limited to the amount you paid for the order involved. Nothing here limits any rights you have under law that cannot be limited, or liability that the law does not allow us to limit.

Governing law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Texas, unless the law says otherwise. We would always prefer to work things out with you first, so please contact us.

Changes to these terms

We may update these terms from time to time. The current version is always on this page with its effective date.

Contact us

Sarah Lilly's, 18314 Argyle Park Trace, Richmond, Texas 77407, USA
Phone/text: 701-721-7965
Contact form: sarahlillys.com/contact

Related: Privacy Policy and Health and Food Disclaimer.

This policy is provided for information and is not legal advice.