Shipping & Local Pickup

We ship freeze dried tea and candy within the United States, and local customers can pick up their order in Richmond, Texas for free. Standard shipping takes about 3 to 5 days once your order is on its way, and shipping is free on orders of $50 or more.

Shipping rates

Your exact shipping cost is shown in your cart before you pay. Discount codes are applied to your order total, and free shipping is based on your subtotal before a discount.

How long does shipping take?

We pack every order by hand in small batches, and we ship within a few business days. Standard delivery then takes about 3 to 5 days. Delivery times are estimates, and weather and carrier delays can add time.

Tracking

When your order ships, we email you a shipping confirmation with tracking details when they are available. You can also check your order any time on your account page, or with our order tracker.

Local pickup in Richmond, TX

Choose Pick up in Richmond at checkout. It is free, and we will contact you to schedule a time. You can also call or text us at 701-721-7965. See our visit and pickup page for our address and hours.

Keeping your order fresh

Freeze dried treats are light and crisp, and moisture is their enemy. We pack orders to protect them, and we recommend opening them only when you are ready to enjoy them and resealing the package afterward. Our storage guide has more tips.

Wrong address or a missing package?

Please double check your address at checkout. If a package is late or missing, contact us and we will look into it with the carrier. For damaged or incorrect items, see our returns and refunds policy.

Last updated November 8, 2026.